SunKissed Jewellery

SunKissed Jewellery Hillarys Boat Harbour | Latest Trends in sterling silver Jewellery

Shipping all over Aus ($10 only)
08 9246 0047

RETURNS POLICY

If for any reason you are dissatisfied with your purchase, you may exchange your item within 14 days of delivery for exchange only. (subject to the terms below).

Process

  • You may exchange new items sold and fulfilled online by us within 14 days of delivery.
  • Contact us on 08 9246 0047 or info@sunkissedjewellery.com to initiate an exchange. You must provide your order number, contact details and reason for exchange.
  • Items should be returned in their original product packaging with the original product tags attached and with all paperwork (such as watch instruction booklets).  You should include a copy of your shipping confirmation email or order confirmation email in the package.
  • Please either deliver the package to the store or courier at your cost the goods to us. Note all shipping return charges must be pre-paid and we will not accept COD deliveries. 

All exchanges are subject to inspection by us before an exchange is processed.  We will also pay for the cost of return shipping costs (if applicable) if the return is the result of our error or the item is damaged or defective at the time of purchase.

Items purchased online can be returned to us at our store. Please ensure that you take a printed copy of your online tax invoice/ order fulfilment email to confirm your purchase details.

Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.  

Consent

By using this website you are agreeing to the terms of this returns policy (as amended from time to time).