If for any reason you are dissatisfied with your purchase, you may exchange your item within 14 days of delivery for exchange only. (subject to the terms below).
All exchanges are subject to inspection by us before an exchange is processed. We will also pay for the cost of return shipping costs (if applicable) if the return is the result of our error or the item is damaged or defective at the time of purchase.
Items purchased online can be returned to us at our store. Please ensure that you take a printed copy of your online tax invoice/ order fulfilment email to confirm your purchase details.
Australian Consumer Law
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
By using this website you are agreeing to the terms of this returns policy (as amended from time to time).