What if I need my ring to be resized?
We are happy to assist you in getting the right size ring. If you have ordered a ring which is the wrong size please contact us so we can action.
What does carat mean?
Carat is the unit of weight or size for a diamond. Diamonds can range in size from a fraction of a carat to several carats.
When considering diamonds of equal quality, the larger stone will have more value.
What does it mean when a pearl is ‘cultured’ and ‘freshwater’?
Cultured freshwater pearls are humanity’s work at duplicating what nature first started. A ‘seed’ (typically a round bead made of mother of pearl) is inserted into the freshwater mollusk. After three years, a pearl is then harvested.
What does created mean?
Created gemstones are grown in strictly controlled laboratory conditions to recreate the brilliance of rare natural gemstones.
Do you offer Layby?
Yes, we do offer a layby payment plan in-store.Our normal terms require a 20% initial deposit, and payment of the balance within 2 months of the original transaction date.See instore for further details.
Do you offer repairs?
We offer repairs on jewellery you have purchased from SunKissed Jewellery only. This typically invovles sending the item back to its orginal supplier in order to keep within warranty terms.
Do you ship internationally?
Unfortunately, we do not accept international orders at this time.